84206 - WIFI - Notes not appearing in Evernote but audio does after smartpen sync

Why don't my notes appear appear in Evernote but my audio does after I sync my wifi smartpen?

Since your notes are not uploading to Evernote and only your audio is being uploaded, it appears that an over-the-air update of the wifi smartpen firmware has caused the issue and can be corrected by doing a manual update of the firmware using the Livescribe Helper app.  Please see one of these articles for steps on manually updating the smartpen: 

29020 - WIFI - Windows manual smartpen firmware update utility

29120 - WIFI - Mac manual firmware update utility bundle

After updating the smartpen firmware, try syncing again using Helper.  This should get your notes uploaded and synced with your audio.  Please let us know if this resolves your issue.

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