90004 - ECHO/PULSE - Changes to Livescribe Online

What are the changes being made to Livescribe Online and why?

This fall, we're going to release an updated desktop application to help you manage your Echo and Pulse content. Now named "Echo Desktop," the updated application will provide improved support for the latest versions of Mac OS X and Windows and will introduce some changes to the way you send and share your pencasts. You'll now be able to view your pencasts on more platforms, but you will need to convert older pencasts to the new format first.

Why we're making this change
The new Echo Desktop is part of our ongoing commitment to Echo smartpens, and it's a key step in modernizing our technology so people can continue to share and enjoy Livescribe pencasts. But first we have to do a little housecleaning.

Along with the upcoming release of Echo Desktop, we're also phasing out the Echo Community this fall, wrapping up this winter after Echo Desktop is available. The Echo Community was a unique resource when Adobe Flash was a leading web technology and file sharing options were limited. Today with the growth of mobile platforms, new file formats, and a wealth of new sharing options such as wikis, Dropbox, OneDrive, etc., it's time to give our customers more choices in how they share their notes.

Switching to Livescribe PDF
When we launched the Livescribe 3 and the Livescribe+ app, we started using a new pencast format we call a Livescribe PDF. These files still open with any PDF reader, can easily be emailed or sent to a file sharing service, and use a simple web player or Livescribe+ so you can play back interactive pencasts on a range of mobile platforms (which probably don't support Flash).

Now we're bringing the same flexibility of a Livescribe PDF to our Echo and Pulse customers as part of our ongoing commitment to the platform. This article herehas more background on the benefits of Livescribe PDF files, but a key feature is the ability to play those pencasts on modern tablets and smartphones.

Will all pencasts be able to be converted?
Pencasts created before early 2010 are in a different format which cannot be converted.  They will be saved as audio only files without any ink strokes.  

For those older files, we recommend using a screen capture program such as Snagit (a free 15 day trial is available) or Camtasia (a free 30 day trial is available) to play back those files while recording a video file of your desktop.

Converting Old Pencast PDF files
As the first step on that path, today we've released a converter on the Echo Community that will allow you to download most pencasts from the Community to your computer as Livescribe PDF files. We know people have many hours of work saved to their My Livescribe accounts and we want to make sure as many of those pencasts as possible can be enjoyed in the years ahead. With this in mind, we've created a way to convert your old pencasts to Livescribe PDF files.

To save your private pencasts as Livescribe PDF files:

  1. Access the Echo Community.
  2. From the top right corner select "Account >Sign In".
  3. After logging in, click on the blue "MY LIVESCRIBE PENCASTS" button and select the pencasts you want to save on your computer using the selection check boxes.
  4. Then select the blue "CONVERT PENCASTS" button.
  5. The conversion process will begin immediately.
  6. Once complete, click "SAVE PENCASTS" and your pencast(s) will be saved to your computer in a zipped folder.

To save public pencasts as Livescribe PDF files:

  1. Access the Echo Community.
  2. Select a file by clicking on its thumbnail. 
  3. From the Echo Community page, simply click "CONVERT  TO LIVESCRIBE PDF". 
  4. Once the conversion is complete, click "SAVE PENCASTS" to save the pencast to your computer.  Each pencast will be saved in its own zipped folder.
  5. Repeat for additional pencasts.


To play back the pencast(s), you'll have a few new options:


  • Web: Livescribe Player : Use our online player by opening www.livescribe.com/player in a browser, then simply drag your Livescribe PDF file from your Downloads folder into the square box on the page. 
  • iOS: Livescribe+: Our mobile app allows you to import any Livescribe PDF, including ones you download from the Echo Community. Just email them to yourself, tap on the file in iOS, and choose Open In to import them to Livescribe+. Make sure the file has fully downloaded in Mail for the best experience.
  • Mac/PC: Echo Desktop - Livescribe PDF files will also play back in the new Echo Desktop, where they can be searched and stored.


Between now and the release of Echo Desktop, the Echo Communitywill continue to function as always - you can upload and access pencasts that are on the site. With the release of Echo Desktop, pencasts will no longer be able to be uploaded. However, you will be able to continue to convert and playback any pencasts on the Community for the rest of 2014.

We hope you enjoy the improved experience with Echo Desktop and Livescribe PDF files, and we thank you for your ongoing support and use of our smartpens.

The new converter is live in the Echo Community today, so please go check it out and save your personal pencasts or any public ones. Check back for more updates on the launch of Echo Desktop this winter as more details become available.

Thank you for your ongoing support.

Further Reading

Why is the Echo Community being phased out? 

What are the differences between Livescribe PDF and Pencast PDF files?

Does the web Livescribe Player support all browsers?

What if I'm not able to upgrade to Echo Desktop?

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