85000 - ECHO/PULSE - Checking for updates - “Unable to access your Livescribe store account and any available download” (Windows) / “Cannot reach Livescribe servers” (Mac)

When I check for Livescribe Desktop and smartpen updates I get an error message: Unable to access your Livescribe store account and any available download (Windows) / Cannot reach Livescribe servers (Mac).

When checking for updates if you get an error message: 

"Unable to access your Livescribe store account and any available download.  Please check for updates later." (Windows)

or

"Cannot reach Livescribe servers. Click OK to continue." (Mac)

…this could be a result of not having an internet connection at the time or because a proxy server at work or school is preventing the Livescribe Desktop from communicating with our web servers.  

If you are behind a proxy server please reference 80405 - Can I log in or register my smartpen using Livescribe Desktop if I am behind a proxy server or firewall?

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