85515 - ECHO/PULSE - Playing a session in Windows Livescribe Desktop - “There was a problem playing the audio file for this session.”

When I try playing a session in Windows Livescribe Desktop I get the message "There was a problem playing the audio file for this session."

If you are seeing the message: 

"There was a problem playing the audio file for this session."


…then the session you are trying to play was either corrupted during the transfer to Windows Livescribe Desktop or was moved / deleted.

The session may also show as 0 bytes in the file Size column when viewing it in Audio View.

To resolve this you can try transferring the data from your smartpen once more by referencing 201210 - Windows - Renaming the Livescribe Desktop data folder.

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