85201 - ECHO/PULSE - Trying to register - “There was a problem communicating with Livescribe Online” (Windows) / “Cannot reach Livescribe servers” (Mac)

I am trying to register my smartpen using Livescribe Desktop but keep getting an error message "There was a problem communicating with Livescribe Online" (Windows) / "Cannot reach Livescribe servers" (Mac).

If you are trying to register your smartpen and are getting the error message:

"There was a problem communicating with Livescribe Online, please try again." (Windows)

or 

"Cannot reach Livescribe servers.  Click OK to continue." (Mac)

…this could be a result of not having an internet connection at the time or because a proxy server at work or school is preventing the Livescribe Desktop from communicating with our web servers.  

If you are behind a proxy server please reference 80405 - Can I log in or register my smartpen using Livescribe Desktop if I am behind a proxy server or firewall?

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