Smartpen LED status indicators
This article applies for the the following Livescribe smartpens
- Symphony series
- Aegir series
Both the Aegir and the Symphony smartpen uses LED indicator to communicate to the user the status of the smartpen or any event.
Pen is awake and can be used to write on Livescribe paper to capture notes but, is not connected to any Bluetooth enabled device.
Pen is in pairing mode and is ready to make an initial Bluetooth connection with a smartphone or tablet.
Tip: The pen must be in this state to pair with any new device
Pen Looking for connection with a known Bluetooth device.
Tip: Whenever you start writing with the pen on any Livescribe paper, the pen will automatically try to connect with its known device
Blinking Red (x3) with sound
Possible errors include improper writing angle, smartpen memory is full, unrecognized writing surface, etc.
Low battery indicator. Smartpen battery is at 10% or below and needs charging. At 5% battery level, the pen shuts down automatically with a beep and will not capture notes anymore
Smartpen is connected to a USB power source through its micro-USB port and is charging
- Tip: It takes 120 mins to fully charge
Solid Green when charging
Smartpen is fully charged and is connected to a USB power source through its micro-USB port
Blinking Red when connected to USB and is charging
Smartpen is in pre-charging mode (i.e. smartpen battery has been completely drained and has been left for a long time without being charged). The pen needs to be charged in order to be retrieved from this stage and it could take anywhere between 10 mins and over 1 hour for the smartpen to be out of this state. The time depends on the amount of time the battery was left without being charged. Refer to this troubleshooting article for more details.
Audio recording in process on mobile device.
Blinking Red with sound
Smartpen memory is above 90% of its capacity. This notification will repeat every time the pen wakes up until the memory is cleared. When the pens memory is full, it will not capture any data and will trigger error notification when you try to write.
Tip: Connect your pen to your device and clear memory using pen settings in Livescribe+ app