93310 - Echo Desktop takes time to load on Windows 10 and not responding after loading

Why does it take a long time for Echo Desktop to launch on my Windows 10 computer?

There is a known issue with ED and we are currently working on a resolution.

Until then, you can try changing the compatibility settings:

1. Shut down ED if it is running.
2. Right click on Echo Desktop icon and click on Properties.
3. A pop-up window will appear, click on the "Compatibility" tab.
4. In the "Compatibility mode" area check the box next to "Run this program in compatibility mode for:", then choose "Windows 7" from the pull down list and click on "Ok".
5. Launch ED.

 

Still need help? Contact Us Contact Us