80411 - ECHO/PULSE - Removing a smartpen from Echo Desktop
How do I remove a smartpen from my Echo or Livescribe Desktop?
It is not recommended that you remove a smartpen from Windows Echo or Livescribe Desktop unless you are sure you will not need any of the active data that was transferred from that smartpen to Echo /Livescribe Desktop.
If you decide you still want to remove the smartpen:
Windows Users
- Undock your smartpen from the charging cable.
- If you have more than one smartpen, select the smartpen you want to remove from the selector list located in the upper right of Echo or Livescribe Desktop.
- From the top menu options select the "Tools > Smartpen > Remove…"
- A Remove Smartpen window will appear. Either click "Delete Data" to remove all of the active notes and sessions for that smartpen from Echo/Livescribe Desktop or click "Retain Data" to save the notes and sessions in the Archived section of your library.
- You will be prompted with "Are you sure you want to remove smartpen '<smartpen name>' from Echo/Livescribe Desktop?" Click "OK" if you wish to remove the smartpen. A confirmation message will appear. Click "OK" to close the message window.
NOTE: If you archived notebooks that were on this smartpen, those archived notebooks will not be deleted even if you selected "Delete Data".
Mac Users
- Undock your smartpen from the charging cable.
- If you have more than one smartpen, from the Navigation pane on the left select a notebook that appears under the name of the smartpen you want to remove.
- From the top menu options select the "Tools > Smartpen > Remove…"
- A Remove Smartpen window will appear. Click the "Remove Smartpen and Delete Data" button.
- You will not get a warning message to confirm the removal of the smartpen or its related data from Echo/Livescribe Desktop. The smartpen and active notebooks will simply disappear.
NOTE: If you archived notebooks that were previously on the smartpen, those archived notebooks will also be deleted.
Please let us know if you have an issue trying to remove your smartpen.