81914 - ECHO/PULSE - Trying to install Windows Echo Desktop - “Service ‘PenCommService’ (PenCommService) failed to start….”

I am trying to install Windows Echo Desktop but I am getting this error "Service 'PenCommService' (PenCommService) failed to start.  Verify that you have sufficient privileges to start system services."

If you received the error:

"Service 'PenCommService' (PenCommService) failed to start.  Verify that you have sufficient privileges to start system services."

…while trying to install Windows Echo Desktop you must be logged in as an Administrator of that computer in order to start the PenComm service.

If you are logged in as an Admin and still get this error, please leave the error message up (don't click "Cancel" as cancelling will remove all of the installation files needed to run PenComm).

After referencing 85910 - Turning on Windows PenComm Service manually you will be able to click the "Retry" button to complete the installation.


Please let us know if you still have an issue. 

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