85132 - ECHO/PULSE - Mac Livescribe Desktop crash when smartpen disconnected

Why does Mac Livescribe Desktop close/crash when I disconnect my smartpen?

If your smartpen is connected to the USB charging cable and transferring data to the Mac Livescribe Desktop application and you undock/disconnect your smartpen before it has finished transferring, it is possible that Mac Livescribe Desktop could close.

If this occurs, restart your Mac and open Livescribe Desktop again.

To avoid this in the future make sure all of your data has transferred (the "Transfer progress" window will close when the transfer has completed) before disconnecting your smartpen. 

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