Getting the smartpen Serial Number

How can I get the serial number of my smartpen?

You can use the method below to get your smartpens serial number and add it to your livescribe.customerservice@anoto.com email:

Use the box

1. If you just purchased your smartpen, look at the outside edge of the box the smartpen came in.
2. The sticker will show the serial number in the format of "AYE-XXX-XXX-XX". 
3. If you are unable to obtain the serial number from the box:

Echo 2/Symphony

Use the Livescribe+ app.

If your smartpen has connected with the Livescribe+ app on your iOS device (blue LED light on smartpen):

1. Turn on your smartpen.

2. Run Livescribe+.

3. Tap the menu icon in the upper left.

4. If you have not renamed your smartpen, the serial number will appear in the lower-left in the format of ""AYE-XXX-XXX-XX".

5. If you have renamed your smartpen then tap on your pen name.  The window that opens should display your pen serial number.