83260 - LIVESCRIBE+ - Phone calls and recording with Livescribe+

How will phone calls affect my recording when I am using Livescribe+?

Recordings made with the Livescribe+ app will be preserved if the recording is interrupted by a phone call, Skype call, or Face Time call (this aplies to iOS even if Passcode Lock is active).

To prevent an interrupted recording on your iOS device, go to "Settings > Do Not Disturb > Manual" and switch it to on. 

To prevent an interrupted recording on your Android device, go to "Settings (bottom left corner for phones) > My Device tab > Blocking mode" and switch it to on.  Make sure "Block incoming calls" is check-marked.

If "Do Not Disturb" (iOS) / "Block incoming calls" (Android)  is NOT off, the recordings will be handled as follows:


Call is Declined

iOS - While the phone is ringing, the recording will pause.  Once the call is declined the recording will continue from that point forward.

Android - The recording will continue while the phone is ringing.

Call is Answered

iOS:

While the phone is ringing, the recording will pause.  Once the call ends, for a few seconds an option will appear at the top of the device screen "Tap to Start Recording a Pencast".  If this option disappears before being tapped, you can continue the recording by:

  • Tapping the notebook "record" button with the Livescribe 3/Aegir smartpen  
  • Accessing the Livescribe+ app and tapping the pause button

Once started, recordings will continue even if the Livescribe+ app is running in the background and/or the screen is turned off.

Android:

When an inbound call is answered, the recording will continue although only the voice of the recipient will be recorded.

If an outbound call is made while recording a pencast, the recipient will not be able to hear the caller as Livescribe+ will still have control of the Android microphone.

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