88154 - LIVESCRIBE+ - Notebook auto-sending to OneNote shows triangle with exclamation mark symbol

Why does my notebook that has been auto-sending to OneNote now show a triangle with an exclamation mark on the cover icon?

If you have been auto-sending to OneNote/Evernote and are now seeing a triangle symbol and exclamation mark on the notebook cover, the auto-send is still working but due to a change that OneNote/Evernote made the notebook icon indicates there is an error with the send.

To resolve this:

  1. Open OneNote/Evernote on your iOS device. 
  2. Tap "Sign In" in the upper right corner.
  3. At the OneDrive prompt regarding updating the terms of your privacy statement for your account, tap "Continue".
  4. From Livescribe+, tap and hold on the notebook cover that displays the error symbol.
  5. Tap "Share".
  6. Tap "Auto-Send".
  7. Tap "OneNote"/"Evernote".
  8. For the message "Stop Auto-Sending Notebook?" tap "Yes".
  9. Power off the iOS device and then power it back on.
  10. Start Livescribe+.
  11. Tap and hold on the notebook cover that you want to auto-send to and tap "Share".
  12. Tap "Auto-Send".
  13. Tap "OneNote"/"Evernote".
  14. Select your OneNote notebook.

That should resolve the issue.  If not then please let us know.

 

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