83450 - LIVESCRIBE+ - Updating Livescribe 3 smartpen firmware

How do I update the firmware on my Livescribe 3 smartpen?

To update the firmware on your Livescribe 3 smartpen: 

  1. Start the Livescribe+ app.
  2. Turn on the Livescribe 3 smartpen.  The LED should be blue to indicate the smartpen is connected with Livescribe+.
  3. If a newer firmware version is available, a prompt "Firmware Update Required" will appear in Livescribe+.  Tap "Continue".  NOTE:  If not prompted for an update, you can tap on the smartpen icon in the upper right corner of Livescribe+ to open the Settings window and then tap on "Check for Updates".
  4. In the "Firmware Update" window, if an update is available tap "Download and Install" to update the smartpen.
  5. The smartpen LED will blink while the firmware is updated.  Once the update finishes, tap "Continue" in Livescribe+ to close the "Firmware Update" window. 

If you are unable to update the smartpen firmware using the Livescribe+ app, you can manually update the firmware from a computer by following the steps in one of these two articles: 

29040 - LIVESCRIBE 3 - Windows manual firmware update utility

29140 - LIVESCRIBE 3 - Mac manual firmware update utility

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