83104 - LIVESCRIBE+ - Un-pairing Livescribe 3 from a device or multiple devices

How do I un-pair my Livescribe 3 smartpen from a device running the Livescribe+ app?

To un-pair your Livescribe 3 smartpen from a device: 

  1. Turn on your Livescribe 3 smartpen.
  2. Run the Livescribe+ app from the paired device.  If the smartpen is paired, the LED will turn solid blue.
  3. Tap the smartpen icon in the upper right (or tap the menu option in the upper left and under SETTINGS tap on the smartpen name or serial number if the smartpen has not been named).
  4. Tap "Forget this Device" to forget the active device or swipe-scroll down to "PAIRED DEVICES" and uncheck the device you want un-paired.  
  5. Shut down the Livescribe+ app (double-tap the device home button and swipe up on the Livescribe+ app window). 

The device has been un-paired.  If you want to pair the smartpen to another device, please see 83101 - LIVESCRIBE+ - Pairing to multiple iOS 7 (or later) or Android 4.4.2 (or later) devices.

NOTE:  If you have already paired your smartpen to four devices (the maximum) and no longer have access to any of those devices, you can pair your smartpen to a new device by doing the following steps below.

PLEASE DO THESE IN ORDER: 

  1. Disconnect the Livescribe 3 smartpen from its charging cable and turn it OFF.  If you have more than one Livescribe 3 smartpen, make sure each of them is disconnected and turned OFF.
  2. Turn ON the Livescribe 3 smartpen you need to pair to a fifth device.
  3. Tap the "Device Pairing" button on the front (first) page of your Livescribe 3 notebook and the LED will start blinking green.  If the smartpen does not respond to the "Device Pairing" button, please see 26023 - LIVESCRIBE 3 - Testing the smartpen optics / force sensing relay (FSR).
  4. Make sure the new device is compatible (83002 - LIVESCRIBE+ - System requirements of Livescribe 3 smartpen and Livescribe+) and Bluetooth has been enabled (83105 - LIVESCRIBE 3 - How to turn on Bluetooth for your iOS or Android device).
  5. Run the Livescribe+ app from the new device.  
  6. At the prompt, tap "Pair" to connect the smartpen.  Once connected the smartpen LED will turn solid blue.  If you do not see a prompt to Pair, tap the menu icon in the upper left and under Settings tap "Connect to Smartpen" and then tap "Pair".
  7. If you get a prompt to activate the smartpen, just tap "Skip" for now.
  8. Tap the smartpen icon in the upper right (you may need to tap the menu icon in the upper left in order to see the smartpen icon in the upper right).
  9. Swipe-scroll down to "PAIRED DEVICES" and tap to uncheck each of the devices you want un-paired.  
  10. Turn OFF your Livescribe 3 smartpen.
  11. Shut down the Livescribe+ app.
  12. Turn ON your Livescribe 3 smartpen.
  13. Tap the "Device Pairing" button on the front page of your Livescribe 3 notebook.
  14. Run the Livescribe+ app again from the new device.   
  15. Tap "Pair" at the prompt to connect the smartpen.  If you do not see a prompt to Pair, tap the menu icon in the upper left and under Settings tap "Connect to Smartpen" and then tap "Pair". 

Your smartpen is now paired to the new device.

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